About Us

Custom Service

TAILI Electric has a team of 28 senior engineers who hold certifications as high and low voltage electrical engineers. The core members have participated in national-level power transmission and transformation projects and possess professional capabilities to handle complex power engineering problems. We have established a complete three-level technical support system: first-level technical advisors provide 7× 24-hour online consultation, second-level expert teams conduct remote technical diagnosis, and third-level senior engineers arrive at the site within 48 hours to solve problems, ensuring comprehensive technical support for customers.


Custom Service


We adhere to the service philosophy of "customer needs first", with a professional team of engineers following up on the project throughout the process and providing customized electrical solutions based on the actual working conditions of the customers. By optimizing the design plan and carefully selecting component configurations, we ensure the reliability of the equipment while saving procurement costs for customers.


The "Project360" intelligent management system independently developed by the company establishes a full life cycle file for each project and regularly provides equipment health assessment reports and preventive maintenance suggestions. The Global Power Tech online Seminar is held every quarter to share the latest international power technology application cases. Up to now, we have optimized 236 parameters of the power system for global customers, reducing the average operation and maintenance costs by 20%, and creating a cumulative value of over 15 million yuan for our customers. Taili Electric will continue to provide safe, efficient and economical overall solutions for global power projects with innovative technologies.

After-sales Service

After-sales Service

The technical team is equipped with the latest generation of intelligent inspection instruments, high-frequency partial discharge detectors and other professional equipment that comply with IEC standards, and strictly follows the "GB 50150 Electrical Installation Engineering Test Standard" and relevant IEEE specifications to carry out system detection. In the hydropower station project in Southeast Asia, engineers accurately diagnosed the internal suspended discharge faults of the transformer through DGA oil chromatography analysis and vibration spectrum testing. In response to the high-temperature and high-humidity environment in the Middle East, our patented sealing technology has raised the equipment's protection level to IP66, significantly extending the equipment's service life.

The overseas business data for 2024 shows that a total of over 3,200 cross-border technical consultations were completed, quickly resolving typical issues such as SF6 leakage of GIS equipment and communication faults of intelligent circuit breakers, with a customer satisfaction rate of 98.7%. Our engineering cases have covered 18 countries along the Belt and Road Initiative, providing Chinese solutions for local power infrastructure.

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