Pre-sales support
- Provide customized power distribution scheme design to optimize cabinet size, equipment layout and product configuration;
- For special needs (such as non-standard voltage, explosion-proof certification), provide detailed technical solutions within 12 hours.
Routine tests:
-Measurement of winding resistance
-Measurement of voltage ratio
-Check of vector group
-Mesurement of impendance voltage and load loss
-Measurement of no load oss and current
-Separate-source voltage withstand test
-Induced overvoltage withstand test
-Dimension checking
Type Tests
-Lighting impulse test
-Temperature rise test
After-sales guarantee
- Quick response: reply to fault report within 24 hours, remote debugging or on-site service within 48 hours (domestic);
- Regular return visits: inspect the operation status of the equipment free of charge every year and provide maintenance suggestions;
- Transparent service: the cause of the failure is explained in writing, the maintenance cost is priced according to the market standard, and the cost is refunded on the spot for valid complaints;
- Warranty policy: 1-3 years warranty for the whole machine (according to the model), lifetime costprice spare parts supply.
Frequently Asked Questions
What is a 35kV oil immersed power transformer used for?
It is mainly used in medium-voltage transmission and distribution systems to step down or step up voltage between substations and end users.
Why choose oil immersed type instead of dry type?
Oil immersed transformers usually offer higher capacity range, better cooling performance, overload capability, and lower initial cost for outdoor applications.
Can you customize voltage ratio?
Yes. We can customize HV/LV voltage ratio, tap range, vector group, frequency, and accessories.
Do you support OEM branding?
Yes. Nameplate, logo, painting color, packaging, and documents can be customized.
