Pre-sales support
- Provide customized power distribution scheme design to optimize cabinet size, equipment layout and product configuration;
- For special needs (such as non-standard voltage, explosion-proof certification), provide detailed technical solutions within 12 hours.
Routine tests:
-Measurement of winding resistance
-Measurement of voltage ratio
-Check of vector group
-Mesurement of impendance voltage and load loss
-Measurement of no load oss and current
-Separate-source voltage withstand test
-Induced overvoltage withstand test
-Dimension checking
Type Tests
-Lighting impulse test
-Temperature rise test
After-sales guarantee
- Quick response: reply to fault report within 24 hours, remote debugging or on-site service within 48 hours (domestic);
- Regular return visits: inspect the operation status of the equipment free of charge every year and provide maintenance suggestions;
- Transparent service: the cause of the failure is explained in writing, the maintenance cost is priced according to the market standard, and the cost is refunded on the spot for valid complaints;
- Warranty policy: 2-3 years warranty for the whole machine (according to the model), lifetime costprice spare parts supply.